Privacy Notice, Accessibility and T&C
1. Privacy Policy
Privacy Policy
At GGO Med, we are committed to safeguarding your personal information in compliance with the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect the personal data of visitors to our website and patients under our care.
For patients receiving treatment from Mr. Giangiacomo Ollandini, the full details of how your data is handled are outlined in our Data Protection Notice. This notice applies from the moment you provide your consent via the Carebit platform. It contains comprehensive information on how your data is processed, shared, and stored to ensure your privacy and security.
You can review the full Data Protection Notice by clicking here. Data Protection Notice for Patients
Data Collection on This Website
When you visit our website, we may collect certain information to improve your experience, such as:
- Contact details when you book an appointment or submit an inquiry form.
- Analytics data to help us improve our website’s performance and usability.
We do not share your personal information with third parties for marketing purposes.
Your Rights
You have the right to access, correct, or request the deletion of your personal data. For inquiries regarding your data, or to withdraw your consent, please contact us at mrollandinisecretary@ggomed.co.uk .
For patients, any data-related requests can be managed directly through Carebit.
2. Terms and Conditions
By using this website and our services, you agree to the following Terms and Conditions:
Medical Disclaimer
- The content on this website is for general informational purposes only and should not be taken as medical advice. Always consult a qualified healthcare professional for personalized advice regarding your health.
Booking and Appointments
- Appointments can be booked via Carebit or through our secretary at mrollandinisecretary@ggomed.co.uk. Any changes or cancellations must be made at least 48 hours in advance to avoid cancellation fees. Upon completion of a booking, a detailed letter (CMA) will be automatically sent to the provided email address. This letter contains further details regarding your appointment.
Limitation of Liability
- GGO Med and Mr. Giangiacomo Ollandini will not be liable for any damages arising from the use of this website or the information provided. Always consult with your healthcare provider directly for medical advice.
Intellectual Property
- All text, graphics, and logos on this website are the intellectual property of GGO Med and may not be used or reproduced without permission.
3. Cookie Policy
This website uses cookies to enhance your browsing experience and track user interactions. By continuing to use the site, you consent to the use of cookies.
What Are Cookies?
- Cookies are small text files stored on your device that help us understand how you use the website.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function.
- Analytics Cookies: Track visitor behavior and help us improve the website’s performance.
Managing Cookies
- You can adjust your browser settings to block or delete cookies. However, this may impact the functionality of the website.
4. Data Protection and Patient Confidentiality
Commitment to Data Protection
- We take the confidentiality of your personal and medical data seriously. All patient data is stored in compliance with GDPR and protected with secure, encrypted storage systems.
Secure Transmission
- Our patient records are managed via Carebit, a secure platform that ensures all data is transmitted over encrypted SSL connections and stored in encrypted databases.
Sharing Patient Data
- Your personal information will only be shared with authorized individuals involved in your care, such as healthcare providers, laboratories, and consultants. We do not share your data for marketing purposes.
Patient Rights
- You have the right to request access to, correct, or delete your personal data. Please contact us at mrollandinisecretary@ggomed.co.uk for any such requests.
5. Refund/Cancellation Policy
Consultations and Appointments
- Appointments must be cancelled at least 48 hours in advance. Failure to do so may result in a cancellation fee.
Refunds
- Refunds for missed or cancelled services will be reviewed on a case-by-case basis.
Payment Discrepancies
- If you receive an automatic payment request but have already paid, please contact our secretary at mrollandinisecretary@ggomed.co.uk to resolve the issue.
6. Telemedicine/Remote Consultation Policy
Telemedicine Services
- Our remote consultations are conducted via secure video platforms, primarily Carebit, ensuring your privacy and data protection throughout the consultation.
Patient Responsibilities
- Please ensure that you have a stable internet connection and a quiet, private environment for your consultation to proceed smoothly.
Confidentiality
- All telemedicine consultations are held to the same confidentiality standards as in-person visits, ensuring that your data is protected at all times.
7. Accessibility Statement
We are committed to ensuring that our website is accessible to all users, including individuals with disabilities. If you encounter any difficulties accessing any part of our website, please reach out to us at mrollandinisecretary@ggomed.co.uk for assistance.
Accessibility Features
- Our website is compatible with screen readers.
- All images are provided with alt-text for better accessibility.
8. Legal Disclosures and Compliance
All services provided by Mr. Giangiacomo Ollandini and GGO Med comply with the relevant medical laws and regulations in the UK and European Union, including GDPR for data privacy.
Contact Us
For any inquiries related to our policies or if you have concerns about your data or services provided, please contact us: