Yes. Consultations are private, and your records are held on an encrypted Carebit® system seen only by the clinical team — and always available to you, including all your documents and results. Results are always discussed with you before they are released. As standard your GP is kept informed, but you can pause that correspondence, or limit what is shared, at any point — though whatever is recorded must always remain truthful.
An ambient audio recording creates a transcript of the consultation directly in Carebit® — so nothing you tell me is lost, and I can focus on you rather than on note-taking. The transcript is privileged, held as part of your patient record with the same confidentiality as everything else. If you would rather it were off, just say — I will switch it off.
If you are self-funding, you can book with or without a GP referral. If you are using private medical insurance, you will need your insurer’s authorisation before the consultation.
The PIF TICK assesses how health information is produced. The mark identifies information created through that assessed process; it is not a separate accreditation of every page.
At the end of the day, my priority is your health and well-being. Whether you're dealing with a complex urological issue or seeking advice on a sensitive matter, I am here to provide the expert care you need with the compassion and understanding you deserve.
Mr Ollandini | GGO Med | Urologist & Andrologist in London