Time for a check-in, repeat script or extra reassurance?

Whether you're due a routine check-up, need a repeat prescription, are managing side-effects, or something suddenly feels wrong after a procedure, here’s the fastest way to access the right follow-up care tailored to your needs. My team and I are here to support your ongoing journey to optimal health.

What brings you here for follow-up today?

Select the reason for your visit below to see what typically happens and how to get the fastest support. This helps guide you to the right next step.

Is It Urgent? How to Know What to Do

Knowing when to seek immediate help is vital for your safety. Use this guide to understand whether your symptom warrants calling emergency services (999/111/A&E), contacting my team for same-day advice, or if it's safe to arrange a standard follow-up or repeat prescription request.

🚩 RED FLAG: Call 999 or go to A&E IMMEDIATELY

These are life-threatening or potentially serious issues that require immediate emergency medical attention.

• • Sudden, severe breathing difficulty or signs of anaphylaxis (severe allergic reaction).
• • Sudden, crushing chest pain.
• • Heavy bleeding from the urinary tract soaking dressings quickly or passing large blood clots.
• • Signs of stroke (FACE, ARM, SPEECH, TIME).
• • Sudden loss of consciousness.

⚠️ SAME-DAY ADVICE: Contact my team urgently or your GP

These symptoms require prompt medical assessment today, but are usually not life-threatening emergencies. If outside of our working hours, contact your GP or NHS 111.

• • Fever (temperature ≥ 38 °C / 100.4 °F), particularly after recent surgery or with painful urination.
• • New onset of severe pain or swelling in the testes, penis, or surgical site that is not controlled with prescribed pain relief.
• • Sudden inability to pass urine when your bladder is full (acute urinary retention).
• • Signs of spreading infection around a wound (significant redness, heat, pus) or a persistent lesion on the penis/testes that is bleeding or growing.
• • Significant, unexpected pain during an erection.

✅ SAFE TO SELF-MANAGE / BOOK ROUTINE

These symptoms or needs are generally not urgent and can be managed via standard follow-up booking, routine prescription request, or self-care.

• • Mild nausea, flushing, or dizziness from medication that is tolerable.
• • Minor bruising or swelling around a recent surgical site (as expected for the procedure).
• • Running low on regular, long-term medication (not immediately needed).
• • Requiring a routine check-up or repeat investigation.
• • Reviewing test results already received and discussed.

Quick Links: Self-Service Options

For common requests like booking follow-ups or getting repeat prescriptions, our secure patient portal offers a fast and convenient way to manage your care.

1. Book a Follow-Up Appointment

Use your Carebit patient portal to book your next consultation. Choose between Video (Virtual) or In-Clinic appointments depending on your needs and what has been agreed.

• • → Log in to your Carebit portal.
• • → Select 'Appointments'.
• • → Choose 'Follow-Up' and select your preferred format (Video or In-Clinic).
• • → Browse available slots – appointments are typically released up to six weeks in advance.

2. Request a Repeat Prescription

If you require a repeat for your ongoing, stable medication and have had a review within the last year, you can request this quickly via a secure online questionnaire.

• • → Click below to complete a brief 30-second safety questionnaire. This checks for new issues or side-effects.
• • → Once reviewed (usually same or next working day), we will issue an electronic prescription (e-script) directly to your nominated pharmacy.
• • → Your nominated pharmacy will usually send you a text message when your prescription is ready for collection.

Running low on a drug AND experiencing new side-effects? Book a quick review (Often virtual is fastest).