At the end of the day, my priority is your health and well-being. Whether you're dealing with a complex urological issue or seeking advice on a sensitive matter, I am here to provide the expert care you need with the compassion and understanding you deserve.
Structured follow-up care after urological procedures and consultations. Mr Ollandini provides post-operative reviews, results discussions, and ongoing monitoring in London.
For existing patients who need a review, a post-operative check, or a results discussion.
Quick-match your situation below, then jump to the relevant guidance. If you're not sure which applies, use the detailed decision support tool further down.
Quick navigation
This section helps you decide whether you should seek emergency care, contact my team for same-day advice, or book a routine follow-up. If you're ever unsure, it's safer to escalate rather than wait.
Act now. Don't wait for advice. Call 999 or get someone to drive you to A&E immediately.
Call my team during office hours: 020 4576 5779
Email: mrollandinisecretary@ggomed.co.uk
Office hours: Monday–Friday, 9:00am–5:00pm
Out of hours: Call NHS 111 or attend nearest A&E
Quick actions:
Book via Carebit portal | Self-service options
For common requests like booking follow-ups or requesting repeat prescriptions, your secure patient portal is usually the fastest route.
If you're stable on long-term medication and have had a review within the last year, you can request a repeat after completing a brief safety questionnaire.
If your tests were done elsewhere, upload them at least 48 hours before your appointment. This gives time for proper pre-read, making your review much more efficient.
The sections above help you take quick action when you know what you need. The comprehensive guide below helps you:
Continue reading for detailed guidance, or jump directly to: Decision support | Recovery timelines | FAQs
Most people don't need more appointments than necessary. This quick self-check helps you decide whether to book, wait, or seek urgent help.
You may not need immediate follow-up if:
This doesn't mean "never follow up" — it means you can wait until:
Saving an unnecessary appointment isn't neglecting your health — it's recognizing when things are working well.
If you're deciding between appointment types, use this rule of thumb:
If you still can't decide, contact my team and we'll help route you safely.
Pick the option that matches what you need. If you're worried about a post-operative complication, read the urgency triage guide at the top first.
If you need a review of symptoms, an update to your plan, medication monitoring, or a second look because things haven't improved as expected.
If you've recently had a procedure and want a clinical check, reassurance about healing, or help with symptoms that feel "not quite right".
If you need a repeat for a stable, ongoing condition and there are no new symptoms or side effects, a repeat request is often the quickest route.
If your current plan isn't working as expected, you're ready to optimise a dose, or you're considering switching approach.
Some conditions need planned reviews to track progress or safety — for example PSA trends, LUTS symptom scores, Peyronie's monitoring, fertility journeys, or chronic pain management.
If you have blood tests, scans, semen analysis, endoscopy reports, or other investigations to go through properly — especially if results are borderline, unexpected, or you have multiple questions.
Not sure which tests you might need? The Treatment Options hub can help you understand what's available (and what's not worth your time).
Recovery varies by procedure and by person. The aim here is not to replace your personalised discharge instructions — it's to reduce anxiety and help you spot when things are drifting in the wrong direction.
The pattern matters: gradual improvement is reassuring. Worsening after initial improvement is when I want to hear from you.
These are broad guides based on common patterns. If your written discharge instructions differ, follow those. Individual recovery varies based on age, overall health, surgical complexity, and adherence to post-operative advice.
For practical, written guidance for common procedures, use our procedure information library. Many leaflets are based on (or link to) BAUS (British Association of Urological Surgeons) patient information standards.
Procedure information leaflets
If you're in the early post-operative period and want a general overview of the "first 1–2 weeks" recovery phase, you may also find this helpful:
Recovery can be bumpy. A degree of discomfort, bruising and swelling can be normal — especially in the first days. The key is separating expected healing from a complication that needs urgent assessment.
These symptoms require urgent assessment. Don't wait to see if they improve.
If you are unsure whether a symptom is urgent, it is safer to call NHS 111 (in the UK) or attend A&E rather than waiting for an email reply.
For chest pain, collapse, severe breathlessness, or stroke symptoms, call 999.
Some results are simple. Many aren't — especially when values sit in a grey zone, the report contains nuanced detail, or the "so what?" matters for your plan.
A consultation is typically appropriate when:
If you have multiple questions or decisions to make, booking a results discussion is usually the most efficient route.
In some situations, when results are completely normal and no changes are needed, my team can send you a brief written confirmation instead of booking a full review. We will let you know when that is clinically appropriate.
If your tests were done elsewhere (for example at your GP practice, another hospital, or a private laboratory), please upload them to your Carebit portal or send them securely to my team at least 48 hours before your appointment.
This gives time for a proper pre-read, which makes your review far more useful. It allows me to:
If you're unsure of the best route for secure upload (Carebit portal vs. email), my team will advise you when you book.
Result timelines vary by test type. Routine bloods are often faster than specialist imaging or tissue biopsies.
If you're beyond the timeframe you were given — or your symptoms are worsening while waiting — please contact my team. Don't assume delay means "no news is good news."
If you're concerned about something urgent, use NHS 111 or A&E rather than waiting for results to come through routine channels.
These are common timeframes in the UK, but they can vary by laboratory, hospital, insurer authorisation processes, and individual case complexity. If you were given a specific timeframe, follow that.
If your symptoms are worsening while you're waiting for results, don't "sit on" that concern — contact my team, call NHS 111, or attend A&E depending on urgency.
A well-prepared follow-up is usually a faster, clearer appointment — with better decisions at the end. Taking a few minutes to prepare helps us make the most of your consultation time.
The LUTS management guide provides comprehensive background that makes follow-up conversations more efficient.
The Erectile Dysfunction guide includes validated questionnaire tools and practical preparation advice.
If you book video and I feel in-person would serve you better, I'll let you know before the appointment and we'll rearrange without any hassle.
I don't want you chasing your tail with duplicate emails or wondering if your message was missed. These are typical targets, not promises (weekends, operating lists, clinics, and unexpected emergencies can shift timing).
If your concern is time-sensitive and you haven't heard back, calling the team is usually faster than sending another email. We'd rather you call than worry.
Office hours: Monday–Friday, 9:00am–5:00pm
Phone: 020 4576 5779
Email: mrollandinisecretary@ggomed.co.uk
Follow-up consultations are charged at standard consultation rates. Transparency about costs helps you make informed decisions and plan appropriately.
For current fee information, contact my team when booking. If your follow-up is part of post-operative care included in your surgical package, we'll confirm that when you book so there are no surprises.
We're recognised by all major UK private medical insurers. If you're using insurance:
Common insurers we work with: Bupa, AXA PPP, Aviva, Vitality Health, WPA, Cigna, Allianz, and most other major providers.
If you're paying for your care directly (not using insurance), fees are payable at the time of your appointment unless alternative arrangements have been agreed in advance.
We accept payment by card, bank transfer, or cash. Itemised receipts are provided for all consultations and can be submitted to your insurer if you later decide to claim.
Questions about costs or payment? Contact my team: 020 4576 5779 or mrollandinisecretary@ggomed.co.uk
If you already know what you need, book directly using the options below. If you're unsure, start from the self-check decision support at the top and we'll route you to the right next step.
Routine follow-up: Medication review, symptoms check, treatment monitoring, or non-urgent post-operative review. Results discussion: Abnormal or borderline results, multiple tests to interpret, or you want a clear plan for next steps.
Medical disclaimer: This information is for general education only and cannot replace personalised medical advice. If you're concerned about your symptoms, please speak to a GP, call NHS 111, attend A&E, or see a specialist urologist — depending on urgency.
Emergency situations: For life-threatening symptoms (chest pain, severe bleeding, collapse, stroke symptoms), call 999 immediately. For urgent concerns after hours, call NHS 111.
The Patient Information Forum is the UK membership organisation and network for people working in health information and support. The PIF TICK is the UK-wide Quality Mark for Health Information.
Find out moreThis content has been produced for educational purposes and reflects current evidence-based practice. Although GGO Med Ltd is a private urology service, all patient information is compiled with the aim of being accurate, evidence-based, and free from commercial bias. If you feel this content does not meet that standard, we would welcome your feedback — please contact us here.
