GGOmed Newsletter

Yes. Consultations are private, and your records are held on an encrypted Carebit® system seen only by the clinical team — and always available to you, including all your documents and results. Results are always discussed with you before they are released. As standard your GP is kept informed, but you can pause that correspondence, or limit what is shared, at any point — though whatever is recorded must always remain truthful.

An ambient audio recording creates a transcript of the consultation directly in Carebit® — so nothing you tell me is lost, and I can focus on you rather than on note-taking. The transcript is privileged, held as part of your patient record with the same confidentiality as everything else. If you would rather it were off, just say — I will switch it off.

A conversation, first of all: your symptoms, your history, and what is worrying you — usually followed by a general or specialist urological examination, unless you would rather not. As a rule, barring urgency, surgery is never booked at a first visit: instead you are offered a short, fee-free follow-up call a few days later, once you have had time to think.

If you are self-funding, you can book with or without a GP referral. If you are using private medical insurance, you will need your insurer’s authorisation before the consultation.

Prescriptions are issued digitally through Clynxx®, the UK’s compliant private electronic prescription system. You receive your prescription by email and text message, and can take it to any pharmacy of your choice — the pharmacist opens it using the code in the message together with your date of birth. No paper, nothing to collect from the clinic.

Self-pay lets you cover consultations, treatments, and procedures directly, often enabling quicker scheduling since there are no insurance approvals. Using insurance usually involves pre-authorisation and reimbursement through your provider.